FutureTronics® Privacy Policy

1. Introduction
Welcome to FutureTronics Limited (“FutureTronics,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our products and services, or interact with us in any way.

By accessing or using our services, you agree to the collection and use of your personal data as outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our services.

2. Who We Are
Company Name: FutureTronics Limited
Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]

3. Compliance with GDPR and Applicable Laws
We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the UK Data Protection Act 2018, and other applicable privacy laws.

Under GDPR, we act as a Data Controller when processing your personal data.

4. What Data We Collect We may collect and process the following types of personal data:

4.1. Information You Provide to Us

  • Name, email address, phone number, and mailing address
  • Account login credentials
  • Payment details (processed securely through third-party payment processors)
  • Information you submit via forms, surveys, or customer support requests

4.2. Information Collected Automatically

  • IP address and device information
  • Browser type and version
  • Cookies and tracking technologies
  • Usage data, including page visits, clicks, and time spent on our services

4.3. Data Collected from Third Parties

  • Publicly available information
  • Data from business partners, service providers, and analytics providers

5. How We Use Your Data
We process your personal data for the following purposes:

  • Providing and improving our services – To operate, maintain, and enhance our AI, electronics, and tech solutions.
  • Customer support – To respond to your inquiries and provide assistance.
  • Marketing and communications – To send newsletters, promotions, and relevant updates (you may opt out at any time).
  • Security and fraud prevention – To detect, prevent, and respond to potential security threats and fraud.
  • Legal compliance – To comply with legal obligations and enforce our terms and conditions.
  • AI Training – We may use anonymized or aggregated data for training and improving our AI models.

6. Legal Basis for Processing (Under GDPR)
We process your personal data based on the following legal grounds:

  • Consent – When you explicitly agree to our data processing (e.g., marketing communications).
  • Contractual necessity – When processing is required to provide our services.
  • Legal obligation – When required by law or regulatory authorities.
  • Legitimate interests – When processing is necessary for security, fraud prevention, or business improvements.

7. Data Sharing & Third-Party Services
We do not sell your personal data. However, we may share your data with:

  • Service providers and business partners (e.g., hosting providers, payment processors, analytics companies).
  • Law enforcement or regulatory authorities (if required by law).
  • Affiliates or business successors in case of a merger, sale, or acquisition.

8. International Data Transfers
If we transfer your data outside the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions.

9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary based on legal, operational, and contractual obligations.

10. Your Rights Under GDPR
Under GDPR, you have the following rights:

  • Right to Access – Request a copy of your personal data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”) – Request deletion of your data under certain conditions.
  • Right to Restriction of Processing – Limit how we process your data.
  • Right to Data Portability – Obtain your data in a structured format for reuse.
  • Right to Object – Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.
  • Right to Lodge a Complaint – You can file a complaint with a data protection authority.

To exercise your rights, contact us at [email protected].

11. Security Measures
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we do not guarantee absolute security.

We are not responsible for unauthorized access, breaches, or hacking incidents affecting your data. You acknowledge and accept these risks when using our services.

12. Use of Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze service performance. You can manage cookie preferences via your browser settings.

13. Third-Party Links
Our website and services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

14. AI Training and Data Usage
We may use anonymized or aggregated data to train and improve our artificial intelligence models. This data will not personally identify you, but we may use it to enhance machine learning algorithms, develop new features, and improve service efficiency.

15. Age Restriction (18+ Users Only)
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors. If we discover that a minor has provided us with personal data, we will take steps to delete it.

16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

17. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

:e_mail: Email: [email protected]
:round_pushpin: Address: 128 City Road, London, United Kingdom, EC1V 2NX

By using our services, you acknowledge that you have read and understood this Privacy Policy.

© FutureTronics Limited – All Rights Reserved.